Facts and figures
Health Transportation Group UK (HTG-UK) is one of the longest established private ambulance services in the UK, originally based in Canvey Island, Essex
We are part of the Health Transportation Group (HTG), and with more than four decades of experience are one of Europe's largest providers of healthcare transport services.
The Non-Emergency Patient Transport Service (NEPTS) is a NHS funded service for patients who, due to a medical condition, cannot make their own way to NHS appointments.
The service is available for patients travelling to and from a hospital appointment or treatment centre, upon discharge from hospital or for transfer between treatment centres.
The criteria to determine if a patient is eligible for transport is set by the Department of Health. All patient transport providers apply these rules when accepting bookings for transport.
More about HTG-UK:
- 750+ employees
- 9,000,000 miles estimated to be travelled in 2024
- 360 vehicles
- 13 operational bases in the UK with an additional Satellite Base in Kelling, Norfolk
- 6 Contact Centres - includes Call Centres and Control & Planning
- 3 Training Bases
- Head Office and 2 further office spaces - number of Departments working remotely
- 550,000 patient transport journeys carried out each year
- More than 500 bookings made online every day
- Part of the second largest healthcare transport provider in Europe
- Executive team with more than three decades of NHS board level experience
